Curse

ensoriki · Nov 07, 2007, 11:47 PM // 23:47

OOOOOOOOOOOOOOOOOOOOOOOOOOOOH
MONIQUES IN TROUBLE!!!

*giggles like a 4 year old*

So the chinese accounts were Beta accounts?
Then problems are only to be expected.

max gladius · Nov 07, 2007, 11:52 PM // 23:52

Why would they have higher security measure for USA and EU servers, then others?

Also... my biggest confusion.... 2.7yrs after game is out... they r doing beta accounts?

Hey I heard of a new game called Duke Nukem.... i heard somethen bout someone else tried it before, but its still being tested so i dont know...

Gaile Gray · Nov 07, 2007, 11:58 PM // 23:58

Quote:

Originally Posted by max gladius

Why would they have higher security measure for USA and EU servers, then others? Also... my biggest confusion.... 2.7yrs after game is out... they r doing beta accounts?

It's not a higher level of security. The server configurations are different, and what happened on the Chinese server is not possible on the servers in other regions. No conspiracy theories, please.

Yes, Guild Wars is in beta in China. We launched in NA and EU at the same time, but there's nothing unusual about regional rollouts at different times, such as we had for Japan, Korea, and Taiwan.

Onarik Amrak · Nov 08, 2007, 12:06 AM // 00:06

Quote:

Originally Posted by Gaile Gray

It's not a higher level of security. The server configurations are different, and what happened on the Chinese server is not possible on the servers in other regions. No conspiracy theories, please.

Yes, Guild Wars is in beta in China. We launched in NA and EU at the same time, but there's nothing unusual about regional rollouts at different times, such as we had for Japan, Korea, and Taiwan.

So why would China have this problem and not the other Asian countries?

joemanstar · Nov 08, 2007, 12:13 AM // 00:13

Chinese had always been hacking this and cracking that, maintaining a server in China is way more difficult than any where in the world. Look at Lineage series and all those Chinese MMOs.

Lasareth · Nov 08, 2007, 12:14 AM // 00:14

You'll have to give monique 7 days to pm you that account name as she is taking a short break from the forums.

Final warning to everyone else. Stay on topic.

Gaile Gray · Nov 08, 2007, 12:15 AM // 00:15

Quote:

Originally Posted by Onarik Amrak

So why would China have this problem and not the other Asian countries?

All our other Asian players -- or more accurately, all our players who play in other Asian countries -- log into a different authentication servers. So that is why the Chinese beta is the only affected group.

Quote:

Originally Posted by Lasareth

You'll have to give monique 7 days to pm you that account name as she is taking a short break from the forums. Final warning to everyone else. Stay on topic.

Thanks, Las. I really liked my reply, but I understand, for the greater good and all, it had to go, too.

Oh, and I'm sure she will not be sending me that "lost account" information because her claim was completely without basis. It's very important for me to say again, no one in any other region was at all impacted by the Chinese server outage, and very few in China were impacted either, aside from being out of the game for four hours. We're very sorry about the situation, but it's really much smaller in magnitude that it might appear.

Shakti · Nov 08, 2007, 12:16 AM // 00:16

Quote:

Originally Posted by Onarik Amrak

So why would China have this problem and not the other Asian countries?

China is on different servers etc from other Asian countries, GW has to use the9 for all that because of Chinese gov't/law.

max gladius · Nov 08, 2007, 12:20 AM // 00:20

i agree, i see where different ppl run the GW servers in China, or so it appears from this website...

http://www.joystiq.com/2006/04/17/gu...rated-by-the9/

but dont they have access to international districts too? so stolen goods could be filtering everywhere threw the game...

also...."The9 has reached an agreement with NCsoft to operate Guild Wars for three years on the mainland."

Does GW rent out its game? it looks like that to me... is all of GW going to reach that point, where private industries run the servers, so then, they could edit things, adjust, mod, and change things on their "independant systems".... which bring me back to... isnt international district available to everyone....

Also.... 1 yr of beta in China... and contract established with NCSoft... sounds like past beta to me... are they paying for this game? beta with charges?

undeadgun · Nov 08, 2007, 12:20 AM // 00:20

http://bbs.gw.the9.com/bbs/viewthrea...pf=2&s1=2&s2=N

Ｈａｖｅ　ｊｕｓｔ　ｔｒａｎｓｌａｔｅｄ　ｅｖｅｒｙ　ｓｉｎｇｌｅ　ｗｏｒｄ　Ｇａｉｌｅ　ｓａｉｄ　ｔｏ　ｃｈｉｎｅｓｅ　ｏｎ　ｔｈｅ９　ｆａｎｓｉｔｅ：）

Gaile Gray · Nov 08, 2007, 12:33 AM // 00:33

The9 provides services to Chinese beta testers, but they do not have access to the servers, and cannot impact upon the game in any way. In addition, no items, characters, or accounts in the Chinese beta can interact in any way with players in other regions. There is no potential damage to the general game economy, because China is a completely separate entity, and there is no crossover whatsoever. Beta players in China cannot access any district, not even the International Districts.

It is a beta test -- no, those involved in playing during this time are not paying for the game.

CHunterX · Nov 08, 2007, 01:12 AM // 01:12

How is it still in the Beta version in China? What is still being tweaked, changed and edited in the Chinese version? Translations? I can understand having some trouble translating some of the "messages" that the plotline gives out so to not "offend" the oppressive Chinese government, but this is a long time for a beta of a game that has already been released in many other countries.

VitisVinifera · Nov 08, 2007, 01:18 AM // 01:18

when you do business in China, you lose almost all control of what you are selling

Shakti · Nov 08, 2007, 01:50 AM // 01:50

Quote:

Originally Posted by max gladius

i agree, i see where different ppl run the GW servers in China, or so it appears from this website...

http://www.joystiq.com/2006/04/17/gu...rated-by-the9/

but dont they have access to international districts too? so stolen goods could be filtering everywhere threw the game...

also...."The9 has reached an agreement with NCsoft to operate Guild Wars for three years on the mainland."

Does GW rent out its game? it looks like that to me... is all of GW going to reach that point, where private industries run the servers, so then, they could edit things, adjust, mod, and change things on their "independant systems".... which bring me back to... isnt international district available to everyone....

Also.... 1 yr of beta in China... and contract established with NCSoft... sounds like past beta to me... are they paying for this game? beta with charges?

no, they aren't renting out the game. The laws in China are very different and specific regarding who can do what in China, especially a company owned outside China in an online situation. Hence, NcSoft/Anet must allow a Chinese company ( the9 in this case) to run the servers.

Chthon · Nov 08, 2007, 02:38 AM // 02:38

Quote:

Originally Posted by Gaile

This brings to mind something I like to say from time to time: Never give your user name to other players. And don't use your forum handle for your account user name. It's a natural thing to do, but really, a secure user name is another step in keeping your account safe.

I hate to go tearing open old wounds, but this needs to be said:
If "a secure user name is another step in keeping your account safe," then WHY THE BLOODY HELL ARE WE STILL UNABLE TO CHANGE USERNAMES AFTER USING THE IN-GAME STORE? As I've said too damned many times to count at this point, the only way to resecure a compromised or potentially compromised username is to change it -- and that's exactly what the system STILL forbids us to do.
No, I don't think this played a part in the current problems in China. But, if it isn't fixed, you can bet your ass that sooner or later it is going to badly exacerbate similar problems if/when they happen somewhere else.

---------------------

On a different note, I'm gathering that NCSoft/A-net will ban a (presumably) Chinese player connecting to the NA/EU/etc servers from a Chinese IP. Is that correct?

I Phoenix I · Nov 08, 2007, 02:56 AM // 02:56

Man, this makes me wish I could fluently read and write Chinese, being Chinese myself, haha.

I hope all those Chinese GW-playing players out there get their stuff back. Would suck to come home one day to find out that a lot of hard work has been lost.

Also, GW has to be run by a third party in China because of something to do with the Chinese government. I THINK (if I remembered correctly) the Chinese government doesn't want information about its country to go out of the country, so they can't let Chinese interact with others in the world, or something like that. And they don't want too many foreign companies operating in China too, I think. So yea, all games in China have their own servers or something and their Internet is filtered (I think).

If ^^^ is wrong x1000, someone delete it.

EDIT: On a side note, this screenshot shows a player not having access to Migraine, Spirit of Failure, Images of Remorse, and Resurrection Chant. The former two are Prophecies skills, and the latter two are Factions skills. The other skills on the bar are Core or Eye of the North skills. That means they only have access to Core, (maybe) Nightfall, and Eye of the North skills and/or campaigns?

Gaile Gray · Nov 08, 2007, 06:01 AM // 06:01

Chthon, I am not going to tell you you're wrong, or chide you for bringing up the fact that, after more than a year, players still cannot change their user names, in certain circumstances. The truth is, you're absolutely right. There are few things that frustrate me more than this issue. (The second, if you're interested, is the length of time it is taking us to add additional in-game store payment options for our players. I mean, we need IVR, and expanded SMS, direct payment, if it's possible, and PayPal, too. Do you know when I first asked about PayPal? Early 2005.

)

Because my job is not about talking to players, but is about taking with players, and because I see myself as having a wonderful opportunity to advocate for what you want (and in this case need!) I ask about this situation frequently. I'm told it's a complex issue, with the tie between Guild Wars, the in-game store, and the PlayNC store. I don't have a recent status update and I will ask for one. In the meantime, I have no excuses to offer, only a very sincere apology for what I agree is taking us far too long to accomplish.

undeadgun · Nov 08, 2007, 06:30 AM // 06:30

Quote:

Originally Posted by I Phoenix I

EDIT: On a side note, this screenshot shows a player not having access to Migraine, Spirit of Failure, Images of Remorse, and Resurrection Chant. The former two are Prophecies skills, and the latter two are Factions skills. The other skills on the bar are Core or Eye of the North skills. That means they only have access to Core, (maybe) Nightfall, and Eye of the North skills and/or campaigns?

no, they dont even have Eye of the North introduced in china yet.

and on another note, some of the skills have different pictures than we do.

Amon Warrior · Nov 08, 2007, 06:53 AM // 06:53

So, apparently what's happening with GW in China is only a small scale problem. That’s good to know. It is really great when players get informed with such a good community relations management.

When living in China for some time, something that pops right out of a westerner’s viewpoint is that such information dynamics does not come easy around here. There’s a more paternalistic culture in place; to put it simply, social interaction comes more from a perspective of a father-child relationship; a person is expected to patiently wait for those in charge to solve whatever is troubling them. If a person complains over a reasonable extent, then whoever is in charge loses “face” and that can make a problem much more difficult to solve, with grievances getting ignored. You need a good amount of patience, back-stage maneuvering and diplomacy in order for everyone’s perspectives to be safeguarded and the obstacle surpassed.

Being a guest in mainland China myself I therefore have to respect local laws and customs.

I truly hope that all ends well with Guild Wars in China and that Chinese players will be able to play the game properly.

Pandora's box · Nov 08, 2007, 11:16 AM // 11:16

This is a weird story! Yes, of course, Beta-testers have no reason to complain. Bugs will happen in Beta. That's what they are testing for. But: Beta-testing a 3 year old game which is going to be replaced in about 1 year?? Where is the logic of that?